Cleaning Quality Audits
In line with social gathering limits, we have made the decision to suspend onsite quality audits of our cleaning service, except for critical instances. Instead of performing these checks, we will be conducting phone interviews with the cleaner(s) on your site to ensure they have a correct understanding of our processes. This will commence with the correct disinfection process and move on to other subjects during subsequent checks.
We feel this is an important step that we must take and would like to thank you in advance for assisting us in this. If you do notice any deterioration with the cleaning standards in your premises, please contact us and we will address any issues.